Technology & Innovation

An IT consultant models a company's processes on an interactive screen during a digital transformation project in Canada.

How is digitization transforming the way businesses and services operate?

Digitization is transforming businesses and public services by reshaping the flow of information, work organization, and interactions with users. In Canada, this evolution impacts administrative processes as well as business operations, customer relations, and decisions supported by artificial intelligence. Its…

A work team in a Canadian office is reorganizing a business process around an artificial intelligence dashboard displayed on a large screen.

How is artificial intelligence already transforming organizations in Canada?

Artificial intelligence is already transforming Canadian organizations by altering how they analyze information, execute tasks, and make decisions. Its applications now extend far beyond conversational assistants: they also impact financial services, retail and distribution, public administration, and research activities. According…